JOB SUMMARY
The Disability Claims Administrator is responsible for the administration, management and disposition of disability claims under the Marriott International, Inc. Hourly Short Term Disability Plan. The Disability Claims Administrator is responsible for a high volume of revolving claims and phone inquiries and operates under the direction of the Short-Term Disability Unit Manager.
CANDIDATE PROFILE
Education and Experience
Required :
- Two or four year degree from an accredited university/college/business/technical school preferred or equivalent related experience.
- Experience with Microsoft Office and Outlook
- Fluent in Spanish (written and verbal)
Preferred:
- Knowledge of medical terminology.
CORE WORK ACTIVITIES
- General claims administration according to Plan provisions and monitors compliance through continuous, consistent follow-up
- Able to manage a caseload up to 150 disability claims on a continuous basis
- Determines eligibility of disability plan participants to receive disability benefits
- Investigates and analyzes claim information through telephone and/or written inquiry to medical providers, attorneys, insurance companies, etc.
- Utilizes available resources for determination of diagnosis classification and expected recovery times
- Disburses accurate, timely disability benefit payments on a regularly scheduled basis
- Communicates professionally and timely with the division benefits office, unit, and associate through correspondence, phone calls, or email
- Manages multiple priorities in an organized and efficient manner
- Assists with departmental and inter-departmental projects related to process improvement, customer service requests, and/or plan design modifications
- Will need to become well versed with the disability online check writing system (CE), MS Word, Outlook and all other applicable system applications
- Able to manage, handle and/or carry-out miscellaneous duties or assigned tasks
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.