Editorial Operations Manager

Taylor & Francis Group is an Informa business

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

The Editorial Operations Manager role focuses on optimizing peer review workflows and enhancing Author and Editor satisfaction through data-driven approaches and best practices.

Working collaboratively with other EOMs, this position is responsible for ensuring smooth transitions of new society titles to T&F and for collaborating with key Editors and Societies to gather feedback on processes and ways of working. Our Editorial Operations Managers design and implement process improvements across all submission-to-dissemination tasks whilst empowering their team to communicate with relevant internal and external (e.g. vendor, society) colleagues, address bottlenecks, and resolve issues to facilitate seamless integration and onward processing.

Overall, the role aims to improve services for Authors, Editors, and Reviewers whilst deploying processes and policies to meet KPIs and financial targets. With support from the Director of Editorial Operations, the EOM cultivates a culture of continuous improvement, swiftly identifying and addressing workflow obstacles.

This position emphasizes sharing best practices and implementing rapid improvements to streamline editorial operations services for Editors, Authors and Editorial Colleagues and maintain high-quality standards throughout the publication process.

What you'll be doing:

• Team Leadership and Development: Manage, motivate, and develop high-performing teams across global locations, ensuring effective recruitment, performance management, and training.
• Continuous Improvement, Strategic Planning and Process Optimization: Continuously, develop and implement comprehensive strategies to enhance content flow processes and operational efficiency across diverse journal portfolios.
• Optimize peer review workflows: Implement best practices and utilize data-driven approaches to eliminate unnecessary processes to streamline and improve Editors and Authors experience within the framework of editorial standards.
• Quality Assurance and Ethical Standards: Maintain high standards of scientific integrity, liaise with Publishing Ethics and Integrity to develop processing policies, procedures and monitoring processes to prevent misconduct, ensuring compliance with industry best practices.
• Stakeholder Engagement and Relationship Management: Foster strong partnerships with internal teams, external vendors, and key stakeholders to drive service improvements and revenue growth.
• Contribute to continuous improvement of the Researcher Services Journal Optimisation, Oversee the implementation and optimization of manuscript management systems and processes, In collaboration with PRS Solutions team to ensure optimal support for editors authors and reviewers
• Technology Integration and Innovation: steward the deployment of automation tools and use of data analytics platforms to assess efficacy and deploy standardised operations, with focus on end-to-end (submission to dissemination) scalability.

What we're looking for:

• In depth knowledge of best practice administration and management of academic content submitted to online submission platforms (preferably in Journals, Academic Publishing)
• An ability to use Power BI and be proficient with Microsoft Office packages. Having Advanced Excel skills is an advantage.
• Having excellent Communication Skills with an ability to tailor your style whilst presenting data and ideas. It will be essential to communicate well with stakeholders and translate the data into meaningful insight.
• Significant project management experience, including monitoring performance and building effective teams within an open access journals publishing environment.
• A Clear understanding of process improvement principles would be a distinct advantage, as delivery of increased capacity with minimal impact on head count is a standing objective
• An ability to run, create and analyse reports with complex data sets.
• Demonstrable analytic skills of complex data sets to model and visualise data.
• An understanding of process improvement principles would be a distinct advantage, as delivery of increased capacity with minimal impact on head count is a standing objective.

What we're offering in return:

• Annual salary ranging from $76,000-$78,000 + performance bonus
• An excellent work/life balance with a fantastic, flexible working culture.
• 15 days paid vacation
• 10 paid sick days
• 2 Paid floating holidays + paid day off for your birthday each year
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Paid parental leave
• Paid leave for significant life events; i.e. moving or wedding
• Medical & vision benefits
• 401(k) match
• Seasonal social and charitable events

What you should know:

• Candidates must have the right to live and work in the United States
• Location : The successful candidate will be able to utilize our balanced working model. We ask that candidates live within a commutable distance to any of our offices in Philadelphia PA, or Boca Raton FL to ensure that as a balanced worker they can make it to our office locations to collaborate as required. Time spent in the office will be up to 3 days.
• Closing Date for applications: 22 May 2025
  • Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

• Work/life balance: At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

• Training And Professional Development: Were passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. Well support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

• Interview process: Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, wed then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.
• We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else please ask us, we are happy to be flexible! Please contact [email protected]

Being you at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site:

Or better yet check out our LinkedIn Life Page, highlighting our accomplishments, employees, and company culture. Its also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.