Operations Manager (Hybrid)

Rich Management LLC, Inc. is a multi-family property management firm and single-family office located in Bala Cynwyd, PA. Founded in 2014, Rich Management’s property investment experience dates to the 1960’s. With nearly 40 employees, the firm is wholly family-owned and operates its seven multi-family properties which are located across five states.

Rich Management is seeking a self-motivated and detail-oriented Operations Manager to join our leadership team.  The ideal candidate will have a background in multi-family real estate, working knowledge of RealPage software, and an affinity for working in a ‘flat’ organizational structure that offers a wide range of responsibilities and opportunities. The Operations Manager will play a crucial role in optimizing our seven properties’ performance through data analysis and portfolio-wide operating policies.

This is a new position and is a role that offers an excellent opportunity for a motivated individual to grow and make a significant impact in our organization. If you have a passion for real estate operations and a drive for excellence, we encourage you to apply.

OPERATIONS MANAGER

POSITION INFORMATION

Position Title:                  Operations Manager

Reports to:                       Manager of Rich Management

Compensation:                $125,000 + bonus

Requirements:                 Hybrid: Philadelphia Headquarters or near one of our properties (Woodstock, GA; San Antonio, TX; St. Louis, MO; Raleigh, NC; or Southbridge, MA)

Hours:                              9:00am to 5:00pm, Monday through Friday

Benefits: 

• 10 days Paid Time Off (additional PTO earned with length of employment)
• Paid bank holidays
• Health insurance benefit

EMPLOYMENT IS CONDITIONAL ON BACKGROUND & REFERENCE CHECKS

QUALIFICATIONS

Education:    Bachelor’s Degree required;  Completion of college-level accounting courses and/or advanced studies in real estate management are desirable

Abilities:        Strong computation ability. Problem-solving and cost-benefit analysis skills. Ability to handle details with accuracy.  Excellent (or better) organizational skills and ability to manage multiple tasks without supervision.  Comfort with a dynamic, entrepreneurial work environment.  Written communication skills.

Experience:  Previous full-time office role; Experience w/ accounting software and RealPage is highly desired.

RESPONSIBILITIES

• Conduct portfolio- and property-level financial analysis and provide commentary
• Supervise the preparation of property-level operating budgets
• Conduct cost-benefit analyses – i.e. capital investments and amenities
• Optimize processes (ie bulk supply buying)
• Evaluate and master rent pricing tools
• Create and monitor online advertising metrics and analysis; allocate advertising budget
• Maintain national vendor accounts
• Maintain property fire pre-plans
• Maintain safety and operations manuals
• Organize and requisition trainings for maintenance and administrative colleagues
• Supervise property tax assessments
• Assist with office hardware and software technology and physical security
• Ad hoc projects
• Travel up to 30 days per year for site visits