Hybrid Senior Administrative Assistant

The Administrative Assistant provides administrative and secretarial support to the site/office as well as assists with special projects under the pressure of frequent interruptions and changes in priorities.

Location: Columbus, OH
Schedule: Mon-Fri; 8:30am - 5:30pm EST
Pay: $23.65 - $ 24.58/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to free on-site Gym
• Onsite Cafe
• Company Provided Parking
• Additional Employee Perks and Discounts

Job duties

(* denotes an essential function)

*Utilize appropriate logs and/or tracking software for all administrative support work

*Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

*Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support

*Use established procedures, standards and formats to complete administrative requests to client satisfaction

*Communicate with team members, lead, supervisor or client on job or deadline concerns

*Meet contracted deadlines for service delivery to our clients

*Troubleshoot basic software or hardware problems

Help to foster a proactive environment of continuous service enhancement and relationship building with the client

Perform quality assurance on work of others, as requested

Adhere to Williams Lea policies, in addition to client policies

Use equipment and supplies in a cost efficient manner

Job qualifications

High school diploma or equivalent

Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment

Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

Familiar with other software programs for providing administrative support

Strong attention to detail; able to work on multiple projects simultaneously

Must have good organizational skills

Must be able to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or confidential documents and information

Able to exercise good judgment to make decisions that conform to business needs and policy

Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast paced environment

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Must be self-motivated with a positive attitude

Proven customer service skills are required in order to create, maintain and enhance customer relationships