Therapy Tech/Receptionist 709-26

TITLE: Therapy Tech/Receptionist
Reporting Relationship: Rehab Manager
General Summary of Responsibilities: Prepares patients for rehabilitation treatments, assists Therapists (PT/PTA/OT/COTA/SLP) (medical ser.) 076.224-010 during administration of treatments, and provides routine treatments: Assists patients to dress, undress, and put on and remove supportive devices, such as braces, splints, and slings, before and after treatments. Secures patients into or onto therapy equipment. Safeguards, motivates, and assists patients practicing exercises and functional activities under the direction of professional staff. Provides routine treatments, such as hydrotherapy, hot and cold packs, and paraffin bath. The transports patients to and from treatment area. Cleans work area and equipment after treatment. May record treatment given and equipment used. May inventory and requisition supplies and equipment. May adjust fit of supportive devices for patients, as instructed. Secondary duties can include performing clerical duties including, but not limited to analyze and produce daily therapist schedule, assist therapist in time management, answers phones, handles messages, assist with preauthorization, as well as admitting of new patients.
Essential Job Functions:
1. Assists licensed rehabilitation staff in the provision of patient care including, but not limited to:
a. Properly assisting in the set-up and disassembly of therapy modalities and treatments on patients including, but not limited to hot/cold packs, electrical stimulation, ultrasound, and iontophoresis, as well as therapeutic exercise.
b. Assisting therapists with patients of all ages as demonstrated by age specific competency testing.
c. Provides therapists with appropriate information regarding patient complaints of and reactions to treatments.
d. Assists with fitness center orientations and all related paperwork.
e. Transporting, assisting, and preparing patient and equipment for provision of care.
Other Job Functions:
1. Performs clerical duties including, but not limited to:
a. Makes a conscious effort to analyze the entire schedule and efficiently schedule patients and ensures that patients are scheduled for the appropriate number of visits, and alerts the therapist to changes in scheduling.
b. Assists therapists in time management to ensure that all scheduled patients are seen, documented on (including updates to physicians), and are charged for services rendered.
c. Answers phones, handles messages, and ensures that all new patients have a complete chart made and that all information collection in performed.
d. Assist with preauthorization and admission of therapy patients.
2. Including but not limited to: retrieval of orders from providers, photo copy/complete daily logs, fill and pull patient charts, document statistics, order supplies.
3. Assist in: professional month activities, establishing and maintaining professional and beneficial relationships with referral sources.
4. Participate in departmental and hospital programs to ensure the highest quality and efficient delivery of quality care. To include but not limited to: departmental chart reviews, policy and procedure manuals, and quality assurance issues.
5. Document usage of Departmental Policy and Procedure Manuals as well as participate in yearly review of policy and procedure manuals.
6. Attends 80% of scheduled departmental in-service and meetings

Job Qualifications:

Education:
Required: High School Diploma or GED

Experience:
Required: Be proficient with computer skills and programs including, but not limited to: Microsoft Word, PowerPoint, Excel, and Internet Explorer.

License/Certifications:

Conditional: BLS within 90 days of hire.

Personal Skills: This person should have the ability to be a self-starter, arrange priorities, and organize work. They must possess the ability to pay close attention to detail while performing the job. Must possess good interpersonal and communication skills, to effectively work with all parties in the position one in contact with. Must possess a positive attitude and be willing to represent the department both internally and externally in a positive manner.

All offers of employment are subject to a Background check and drug screen.

EOE