Front Office Receptionist

Salary Confidential

Position range in Cameron County $21k - $29k Per Year

Front Office Receptionist

All Valley Smiles LLC

Occupation: Receptionists and Information Clerks

Location: Brownsville, TX - 78526

Positions available: 1

Job #: 16862477

Source: WorkInTexas

Posted: 5/7/2025

Updated: 7/16/2025

Expires: 8/15/2025

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment

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Job Requirements and Properties

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Work Onsite

Full Time

Education

High School Diploma or Equivalent

Experience

6 Month(s)

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

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Front Office Receptionist in a dental office is responsible for providing excellent customer service, managing appointments, handling inquiries, and maintaining the smooth operation of the front desk. This includes tasks like greeting patients, answering phones, scheduling appointments, updating records, and handling insurance claims.

Key Responsibilities:

Patient Interaction: Greets patients, checks them in, and provides information and assistance.

Appointment Management: Schedules, cancels, and confirms appointments.

Record Keeping: Maintains accurate patient records, including medical history, insurance information, and treatment plans.

Financial Management: Assists with billing, insurance claims, and payment processing.

Communication: Answering phones, responding to emails, and communicating with insurance companies.

Office Operations: Manages office supplies, maintains a clean and organized reception area, and performs other administrative duties.

Required Skills:

Customer Service: Friendly, professional, and able to handle patient inquiries and concerns.

Communication: Excellent verbal and written communication skills for interacting with patients and staff.

Computer Skills: Proficiency in computer applications, including patient management software, scheduling programs, and email.

Organizational Skills: Ability to manage time, prioritize tasks, and maintain accurate records.

Basic Accounting Skills: Understanding of billing, insurance claims, and payment processing.

Optional Skills:

Medical Terminology: Familiarity with dental terminology can be helpful.

Experience in a Medical or Dental Office: Previous experience in a healthcare setting is a plus.

Further Information:

The specific responsibilities and requirements of a dental receptionist may vary depending on the size and type of dental practice.

Some roles may also include assisting with clinical duties, such as preparing treatment rooms or taking patient medical history.

Dental receptionists play a crucial role in ensuring a positive patient experience and the smooth operation of a dental practice.

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